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Our team is ready and waiting to help with your number needs.

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Office hours: Monday—Friday, 8:30am—5:00pm AEST
Address: 22 Salmon Street, Port Melbourne, VIC 3207, Australia

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Existing customer support

Our Support Team are available from 8am to 5pm (AEST) Monday through Friday excluding national public holidays.

1800 WE HELP / 1800 934 357

Service incidents
[email protected]

Service adds, moves, changes
[email protected]

Number porting
[email protected]

[email protected]

Urgent 24/7 support outside of business hours
1800 WE HELP /1800 934 357 option 4